Overview
This website is operated by OG Living, LLC. Throughout the site, the terms “we”, “us” and “our” refer to OG Living, LLC. OG Living, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Accuracy, Completeness And Timeliness Of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications To The Service And Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Products Or Services
Certain products or services may be available exclusively online through the website. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
OG Living, LLC has entered into various agreements with different vendors for the fulfilment of a number of activities relating to the execution of an Agreement. By purchasing any Product or Service, the Customer acknowledges and accepts that vendors other than OG Living, LLC may be responsible for performing part of the Agreement. OG Living, LLC can not be liable or deemed in default under this Agreement for any failure to perform, or delay, in performing any of its obligations due to or arising out of any act not within its control to include, without limitation, acts of God such as natural disasters, man made or otherwise, factory issues, supply chain interruptions, or otherwise, and whether provided by ourselves or any third party vendor.
Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Privacy Policy
This Privacy Policy describes how OG Living LLC and our affiliates (collectively, “Company,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
Types of Information We Collect
The following provides examples of the type of information that we collect from you and how we use that information.
HOME IMPROVEMENT CONTRACT AND CONSULTATION INFORMATION
- We collect your name and contract information such as your email address, home address, phone number, and zip code
- Primary Purpose for Collection and Use of Data: We use the information you provided to schedule an in-home consultation with a professional design consultant, to contact you regarding our products, or to reach out to you for customer service purposes. We use this information to fulfill our purchase or home improvement contract with you.
COOKIES AND FIRST-PARTY TRACKING
- We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. See our Cookie Section below for more information.
- Primary Purpose for Collection and Use of Data: We use this technology to make our website operate efficiently and better understand its users.
COOKIES AND THIRD-PARTY TRACKING
- We may participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.
- Primary Purpose for Collection and Use of Data: We use this technology to tailor advertising about products specifically to your interests.
EMAIL INTERCONNECTIVITY
- If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.
- Primary Purpose for Collection and Use of Data: We use this information to understand how you interact with our communications to you.
EMPLOYMENT
- If you apply for a job posting, seeking additional information about employment opportunities, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment.
- Primary Purpose for Collection and Use of Data: We use information about current employees to perform our obligations as an employer. In some contexts, we are also required by law to collect information about our employees. We also use this information to have efficient staffing and work force operations.
FEEDBACK / SUPPORT
- If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.
- Primary Purpose for Collection and Use of Data: We use this information to receive, and act upon, your feedback or issues.
MAILING LIST
- When you sign up for one of our mailing lists we collect your email address or postal address.
- Primary Purpose for Collection and Use of Data: We share information about our products and services with individuals that consent to receive such information. We use this information to share information about our products or services with you. Additionally, we may hire a third party to send mail to you based of information that third party has about you, such as your address and demographic data. The third party’s privacy practices apply in this scenario.
MOBILE DEVICES
- We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.
- Primary Purpose for Collection and Use of Data: We use this information to identify unique visitors, and to understand how users interact with us on their mobile devices.
ORDER PLACEMENT
- We may collect your name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order.
- Primary Purpose for Collection and Use of Data: We use your information for our contract to provide you with products or services.0
SURVEYS
- When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third party service provider, in some instances, the third party’s privacy policy applies to the collection, use, and disclosure of your information.
- Primary Purpose for Collection and Use of Data: We use this information to understand your opinions and collect information relevant to our organization.
REQUEST A CONSULTATION OR APPOINTMENT
- When you request a consultation or an appointment with one of our representatives we collect information from you necessary to provide the consultation, such as your address or contact information.
- Primary Purpose for Collection and Use of Data: We use this information to book the consultation or appointment.
SWEEPSTAKES OR CONTESTS
- When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected.
- Primary Purpose for Collection and Use of Data We use this information to, among other things, notify you if you are selected. In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and we use this information to comply with those laws.
WEBSITE INTERACTIONS
- We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
- Primary Purpose for Collection and Use of Data: We use this information to aid our understanding of how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also use this information to detect and prevent fraud.
WEBSITE LOGS
- We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
- Primary Purpose for Collection and Use of Data: We use this information to monitor our networks and the visitors to our websites. Among other things, it helps us understand which of our web services or features is the most popular.
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
USE AND PROCESSING OF INFORMATION
In addition to the purposes and uses described above, we use information in the following ways:
- To identify you when you visit our websites.
- To provide products and services.
- To improve our services and product offerings.
- To conduct analytics.
- To set up consultation appointments.
- To respond to inquiries related to support, employment opportunities, or other requests.
- To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
- For internal administrative purposes, as well as to manage our relationships.
- To set up home service appointments.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
COOKIES
What are cookies? A cookie is a small file placed onto your device that enables a variety of features and functionality. Cookies also enable you to easily share content and help us serve relevant ads to you. Cookies can do this because websites can read and write them, enabling websites to recognize you and remember important information that will make your use of a website more convenient (for example by remembering preference settings). We use cookies and other similar technologies to ensure everyone who uses our website has the best possible experience and for marketing purposes.
How are cookies used for advertising purposes? Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. We may use third party advertising companies to serve ads when you visit our website. These companies may employ cookies and clear GIFs to measure advertising effectiveness. We encourage you to read the privacy policies of these third party advertising companies if you have any concerns. Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by us may also set third party cookies.
Unless you clear these cookies from your browser, we may use this information to:
- Provide more relevant, interest-based advertising
- Provide aggregate reports of ads activity to advertisers and websites hosting the ads
- Help website and app owners understand how visitors engage with their sites or apps
- Detect and defend against fraud and other risks to protect users and partners
- Improve our products
Controlling cookies. Most browsers allow you to control and erase cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. Additionally, some features may work improperly or not at all. It may also stop you from saving customized settings. You also have the right to opt-out of online tracking based targeted advertising (e.g., cookies) by clicking the link.
SHARING OF INFORMATION
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
- Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we may also share information with that company, including at the negotiation stage.
- Other Disclosures With Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
- Other Disclosures Without Your Consent. We may disclose your information to third parties where we have a legitimate interest in providing you our products or services. This includes sharing your information with third party installation service providers of our products, our third party marketing partners, and our third party data cooperative. In addition, we may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
- Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
- Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
YOUR CHOICES
You can make the following choices regarding your personal information:
- Access to Your Personal Information. You may request access to your personal information by contacting us as discussed in this policy. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.
- Changes to Your Personal Information. We rely on you to update and correct your personal information. If our website does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.
- Deletion of Your Personal Information. Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us as discussed in this policy. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
- Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” .
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
- Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address and zip code and we will remove you if required by law. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed. You may also still receive mailers from third parties containing information about the Company if the Company hired that party to send mailers to certain groups or markets. In those scenarios, the third party’s privacy policy applies.
- Revocation of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.
HOW WE PROTECT AND RETAIN PERSONAL INFORMATION
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
OTHER IMPORTANT INFORMATION
The following additional information relates to our privacy practices:
- Transmission of Information to Other Countries. Your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States.
- Third-Party Applications / Websites. We have no control over the privacy practices of websites or applications that we do not own.
- Changes to This Privacy Policy. We may change our privacy policy and practices over time.
CATEGORIES OF INFORMATION WE COLLECT
The following provides examples of the categories of personal information that we collect from you and how we use that information. The following also describes the categories of sensitive personal information (as defined under California law) we collect and why. These sensitive categories will indicate whether we “sell” or “share” such information (as those terms are defined under California law).
IDENTIFIERS,
Such as name, postal address, phone number, unique personal identifier, online identifier, internet protocol (IP) address, device ID, email address, account name, signature, social security number, driver’s license number, passport number, or other similar identifiers.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Product and service fulfillment companies
- Internet service providers
- Advertising Networks
- Social Networks
- Payment Processors and financial institutions
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
- Data analytics providers
FINANCIAL INFORMATION
Such as bank account number, credit or debit card number, or other financial information.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Payment processors and financial institutions
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
Purposes for Which Information is Collected: We collect this information so you can make purchases and/or place an order. This information is not shared for the purposes of cross-context behavioral advertising.
MEDICAL / HEALTH INSURANCE INFORMATION
Such as information from a healthcare provider regarding an individual’s medical history, mental or physical condition, or treatment; an individual’s insurance policy number or subscriber identification number, any unique identifier used by a health insurer to identify the individual, or any information in the individual’s application and claims history.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law.
Purposes for Which Information is Collected: We collect this information to ensure we have efficient staffing and workforce operations. This information is not shared for the purposes of cross-context behavioral advertising.
PROTECTED CHARACTERISTICS
Such as race, gender, physical or mental disability, and religion.
To Whom We Disclose Personal Information for Business Purposes:
Other Service Providers
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
Purposes for Which Information is Collected: We collect this information to ensure we have efficient staffing and workforce operations. This information is not shared for the purposes of cross-context behavioral advertising.
COMMERCIAL INFORMATION
Such as information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Product and service fulfillment companies
- Advertising Networks
- Social Networks
- Payment Processors and financial institutions
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
- Data analytics providers
NETWORK ACTIVITY DATA
Internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Product and service fulfillment companies
- Internet service providers
- Advertising Networks
- Social Networks
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
- Data analytics providers
ELECTRONIC AND SENSORY DATA
Such as audio, electronic, visual, thermal, olfactory, or similar information (e.g., pictures, a recording of a customer service call, security video surveillance footage).
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
PROFESSIONAL / EMPLOYMENT INFORMATION
Such as occupation and professional references.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
EDUCATION INFORMATION
Such as information contained in education records.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
INFERENCES
Drawn from any of the information listed above to create a profile.
To Whom We Disclose Personal Information for Business Purposes:
- Other Service Providers
- Advertising Networks
- Social Networks
- Government entities, law enforcement, lawyers, auditors, consultants and other parties as required by law
- Data analytics providers
Indemnification
You agree to indemnify, defend and hold harmless OG Living, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Florida.
Changes To Terms and Conditions
You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.